Property owners and investors in Orange County and Los Angeles have a new level of risk due to COVID-19 and the shifting rules, regulations, and policies around it.

Caris Property Management is keeping track of shifting marketplace policies, making proper adjustments to service, and implementing a plan to make sure all our property owners are protected under these new rules and regulations.

If you’re a property owner experiencing uncertainty about how to successfully collect rent and navigate the next 6 to 18 months—we’d love to assist you.

[Call Us Now – (310) ­504-­1990]

Effective March 20, 2020, the California Governor issued a Shelter in Place Order. Caris Property Management is taking proactive measures to make sure our clients and property owners are protected and positioned for continued success during this time.

We have closed our offices but are still taking calls and responding to requests during our normal office hours, Monday-Friday 8:30 a.m. to 5:00 p.m. PST. We are servicing our tenants and customers remotely, while keeping tabs on all newly developing rules and regulations relevant to property owners and investors.. Due to these restrictions, we are limiting our services to essential repairs and maintenance during this time, while keeping property owners aware of new policies which affect their properties.

As most community government officials host press conferences concerning the effects and guidelines surrounding the COVID-19 Virus, Caris Property Management is very committed to providing our clients, colleagues, and residents as much updated information as we can. Please be patient with our team as we navigate through this tough time. Government and CDC recommendations are frequently changing and we are doing everything we can to stay informed and make necessary adjustments to our policies and best practices to serve you better.

Here are some items you should be considering as a property owner during COVID-19:

  • The Orange County Public Health Office has much of the latest information on the virus and guidelines for controlling transmission
  • Properties with routinely touched surfaces and objects should be cleaned regularly. These high-trafficked areas include: bathrooms, front desk areas, elevators, escalators, door handles, common areas, etc
  • Your tenants are only as informed as you make them. Renters are confused about the state of their leases in California and whether they still need to pay rent—they do. To collect your rent as agreed upon offer materials to educate tenants on rental policies, rent relief programs in your area, and what will happen when courts open back up.
  • Educate your employees, visitors, vendors, delivery personnel and staff about proper hand hygiene and health etiquette
  • Hand sanitizer stations can be used in high-traffic areas to reduce infectious spread and instill a feeling of safety and confidence.
  • Limit face-to-face contact with tenants and prospects by using remote showing technology
  • Set clear new guidelines for common area restrictions and cancelled gatherings for large groups
  • Make sure you have a plan in place for all leasing, maintenance and building staff. It is important that everyone knows their role in keeping the property and its guests safe. They should be aware of any and all new communication protocols.
  • Make sure you review human resource concerns such as employees and tenants who have traveled to areas where the virus has been reported. It is important to have protocols in place for dealing with a situation where an employee or tenant may be infected with COVID-19
  • Make sure that policies around compliance with legal requirements and mandatory quarantines are posted in public areas.
  • Put together a plan for ongoing communications with tenants and vendors to inform each of the steps you are taking to clean and sanitize the property.
  • Create a thorough risk assessment and analysis of any interruptions to business as usual and put together contingency plans
  • Analyze the property and any scenarios that may fall under policies of insurance, including any coverage for business interruption

Caris Property Management is keeping track of shifting marketplace policies, making proper adjustments to service, and implementing a plan to make sure all our property owners are protected under these new rules and regulations.

If you’re a property owner experiencing uncertainty about how to successfully collect rent and navigate the next 6 to 18 months—we’d love to assist you.

[Call Us Now – (310) ­504-­1990]